1. INTRODUCTION
True Debris respects your privacy and is committed to protecting the personal information you provide when you visit or use www.t-debris.com, create an account, make a purchase, contact us or otherwise interact with our services.
This Privacy Policy explains what information we may collect, why we collect it, how we use and protect it, when we may share it, and the choices and rights available to you.
By using our website, you acknowledge the practices described in this Privacy Policy.
2. WHO WE ARE
True Debris is an e-commerce fashion business offering men’s and women’s clothing.
Business Address: 35, Ojologe Street, Behind Franmich Secondary School, Ikorodu, Lagos State, Nigeria.
Email: [email protected]
Website: www.t-debris.com
3. INFORMATION WE COLLECT
Depending on how you interact with us, we may collect the following categories of information:
Contact Information: such as your name, email address, telephone number and delivery address.
Order Information: such as products purchased, order number, delivery details, transaction status and customer service history.
Payment Information: such as payment status and transaction references. Where payment is processed by a third-party payment provider, your full card or payment credentials may be handled directly by that provider rather than stored by us.
Account Information: such as your login details and preferences if you create an account.
Communication Information: such as messages, enquiries, feedback or information you provide when you contact us.
Technical Information: such as IP address, browser type, device information, operating system, approximate location information and website activity, where collected through technical tools.
Usage Information: such as pages viewed, products searched for, links clicked and general interaction with our website.
4. HOW WE COLLECT INFORMATION
We may collect information directly from you when you place an order, create an account, complete a form, subscribe to communications, contact customer support, participate in a promotion or otherwise provide information to us.
We may also automatically collect certain technical and usage information through cookies, analytics tools and similar technologies when you browse our website.
5. HOW WE USE YOUR INFORMATION
We may use personal information for purposes including:
- Processing, confirming and fulfilling orders.
- Arranging delivery and communicating with delivery providers.
- Processing payments and preventing fraudulent transactions.
- Providing customer service and responding to enquiries.
- Managing customer accounts.
- Improving our website, products, services and shopping experience.
- Sending order updates, service messages and other necessary communications.
- Sending marketing communications where permitted and where you have provided the necessary consent or where another lawful basis applies.
- Managing promotions, competitions and customer engagement activities.
- Detecting, preventing and investigating fraud, abuse, security incidents and unlawful activity.
- Complying with applicable legal, regulatory and accounting obligations.
- Establishing, exercising or defending legal claims where necessary.
6. LEGAL BASIS FOR PROCESSING
Where applicable, we process personal information on one or more lawful bases, including where processing is necessary to perform a contract with you, where you have given consent, where processing is necessary to comply with a legal obligation, or where it is necessary for legitimate business interests that do not override your applicable privacy rights.
Where we rely on consent, you may withdraw that consent where legally applicable.
7. COOKIES AND SIMILAR TECHNOLOGIES
Our website may use cookies and similar technologies to enable essential website functions, remember preferences, understand how visitors use the website, improve performance and, where applicable, support marketing activities.
You can control or restrict cookies through your browser settings. Disabling certain cookies may affect the functionality or performance of parts of the website.
8. MARKETING COMMUNICATIONS
Where permitted, we may send you information about new products, promotions, special offers and other updates that may be relevant to your interests.
You can unsubscribe from marketing emails by using the unsubscribe mechanism included in the message or by contacting us. Service-related communications, such as order confirmations and delivery updates, may still be sent when necessary to fulfil your request.
9. HOW WE SHARE INFORMATION
We do not sell your personal information as a commercial product.
We may share information with trusted third parties where necessary to operate our business and provide our services. These may include:
- Payment processors and financial service providers.
- Courier, logistics and delivery providers.
- Website hosting, e-commerce, analytics, communications and technology service providers.
- Professional advisers such as lawyers, accountants or auditors where necessary.
- Government authorities, regulators, courts or law enforcement where required or legally permitted.
- Business partners or service providers where necessary to provide a requested service, subject to appropriate safeguards.
10. INTERNATIONAL DATA TRANSFERS
Some of our technology or service providers may process information outside Nigeria. Where personal information is transferred across borders, we will take reasonable steps to ensure that appropriate safeguards are in place and that the processing is consistent with applicable data protection requirements.
11. DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to fulfil transactions, provide services, maintain appropriate business records, resolve disputes, enforce agreements and comply with legal, tax or regulatory obligations.
When information is no longer required, we will take reasonable steps to securely delete, anonymise or otherwise dispose of it in accordance with applicable requirements.
12. DATA SECURITY
We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. You should also take reasonable steps to protect your account credentials and devices.
13. YOUR PRIVACY RIGHTS
Subject to applicable law, you may have rights regarding your personal information, which may include the right to request access to information we hold about you, request correction of inaccurate information, request deletion where applicable, object to or restrict certain processing, withdraw consent where processing is based on consent, and request information about how your personal information is processed.
To exercise a privacy right, contact us using the details in the ‘Contact Us’ section. We may need to verify your identity before processing certain requests.
14. CHILDREN’S PRIVACY
Our website is intended for general consumers and is not knowingly directed at children in circumstances where collecting their personal information would be unlawful.
If you believe a child has provided personal information to us inappropriately, please contact us so that we can assess and take appropriate action.
15. THIRD-PARTY WEBSITES
Our website may contain links to third-party websites, social media platforms or other services. We are not responsible for the privacy practices, security or content of third-party websites.
We encourage you to review the privacy policies of any third-party services you choose to use.
16. THIRD-PARTY PAYMENT SERVICES
Payments may be processed through third-party payment providers. These providers may collect and process payment information according to their own privacy policies and terms.
Customers should review the applicable payment provider’s privacy information when completing a transaction.
17. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, legal requirements or privacy practices.
When we make material changes, we will update the ‘Last Updated’ date and, where appropriate, provide additional notice.
18. CONTACT US
If you have questions about this Privacy Policy, wish to exercise an applicable privacy right or have a concern about how your information is handled, please contact us:
TRUE DEBRIS
35, Ojologe Street, Behind Franmich Secondary School, Ikorodu, Lagos State, Nigeria
Email: [email protected]
Website: www.t-debris.com
19. LAST UPDATED
Last Updated: September 2026